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Castle Ink : Products & Services

If you need printer ink, Castle Ink is one of the easiest and most economical places to shop online. Castle Ink offers a huge selection of printer ink and cartridges for every kind of printer, and caters to individuals, businesses, school and other organizations. Castle Ink sells regular and eco-friendly ink cartridges.

At Castle Ink, shoppers will find a huge selection of:

Castle Ink : Company Background

Castle Ink is an American based business that was founded in 2005. Castle Ink is a family owned and operated business that has numerous brick and mortar retail locations across America and an excellent online store that services both Americans and Canadians. Mr. William Elward is the President of Castle Ink.

Castle Ink contact information:

  • Address: 37 Wyckoff St Greenlawn , NY , 11740 USA
  • Phone: (800) 399-5193
  • Email:
Castle Ink : Customer Feedback & Reviews

Customer reviews for Castle Ink are all very positive.

Customer reviews commented on:

  • Excellent prices
  • Great selection of products
  • Excellent customer service

Some customer reviews were:

I was pleasantly surprised at the quality of these ink cartridges. I had been buying the name brand Epson replacements for years. They are so expensive though that I finally gave these compatible ones a try. I was very pleased!!

Great selection of inks for cartridge refilling at very affordable prices.

Customer satisfaction guarantee so no rick in there all its products and the absolute lowest prices for printer ink replacement that's a great news and offer very good.

Castle Ink : Business Credibility & Trustworthiness

Castle Ink is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2006. Over the last three years, there has been four complaints filed against Castle Ink with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Castle Ink were:

  • Four complaints were due to problems with product/service 
Castle Ink : Website Popularity & Google Ranking

Castle Ink website popularity:

  • Castle Ink has a worldwide Alexa traffic rating of 233,120 out of 30 million websites.
  • Castle Ink has an American Alexa traffic rating of 108,017
  • Castle Ink has a Google pagerank of six out of ten.
  • The Castle Ink site receives around 6000 unique visitors daily, which account for 18,000 daily page views.
  • About 56% of the visitors to the Castle Ink site are American.
Castle Ink : Social Media Presence

Castle Ink social media presence:

  • Castle Ink can be followed on Facebook; they have 9,700 likes on Facebook and have 2 people talking about them. Castle Ink usually updates their Facebook page weekly.
  • Castle Ink can be followed on Twitter; they have 20,817 followers on Twitter and have posted 11913 tweets. Castle Ink usually tweets several times a day.
  • Castle Ink offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Castle Ink is on Google Plus
Castle Ink : Website Security & Safety

Castle Ink is Safe Shopping Network tested for safety and is TRUSTe certified. Castle Ink uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Castle Ink site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Castle Ink : Pricing & Packages

Castle Ink offers very competitive prices on all their products. In a price comparison of three products, Castle Ink was cheaper on two of the products and was more expensive on one of the products than their leading competitors were.

Brother LC01BK Black Ink Cartridge

  • Castle Ink $4.95
  • Leading competitor: $5.00

Canon 2659B001AA (Canon 118) Yellow Laser Toner Cartridge

  • Castle Ink $63.95
  • Leading competitor: $187.74

Dell 7Y745 color Ink Cartridge

  • Castle Ink $19.95
  • Leading competitor: $13.50
Castle Ink : Shipping Rates & Policies

Castle Ink shipping rates and policies:

  • Castle Ink ships throughout the United States and to Canada
  • Castle Ink ships to APO/FPO addresses
  • Castle Ink ships to PO boxes
  • Most orders are shipped within 24 hours of the order being placed.

American shipping:

  • Orders over $39 qualify for free shipping. Orders under $39 cost $4.95 for shipping

Canadian shipping:

  • Shipping of Canadian orders cost $17
  • Canadian customers are responsible for any taxes, duties and/or customs that occur.
Castle Ink : Payment Methods Accepted

Castle Ink accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Castle Ink also accepts Purchase Orders from qualified businesses, educational institutions, and government institutions. In Addition, Castle Ink also accepts payment by check and money order. Checks and money orders should be sent to:  37 Wyckoff St, Greenlawn, NY 11740

Castle Ink : Returns, Refunds & Exchange Policy

Castle Ink return/refund policy:

  • Castle Ink allows for returns and exchanges
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customers should contact Castle Ink's customer service to obtain a RMA
  • Items returmed without a RMA numver will not be accepted
Castle Ink : Product images & screenshots
Castle Ink Coupons
Best Available Castle Ink Coupon:
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